Escape your daily routine

Book your holiday in the Klockerhaus

All booking information in detail

Corona rules for the winter season 2021/2022

Access only with „2G“ (vaccinated or recovered) AND FFP2 mask:

  • hotel and catering in public areas (no mask requirement at the table)
  • Cable cars, gondolas and cog railways
  • leisure and cultural facilities
  • body-hugging services such as hairdressing, cosmetics and massage

Only the following proof applies:

Vaccinated:

  • Valid for 9 months from the day of the 2nd vaccination
  • Single vaccination with Johnson & Johnson only valid until January 3rd, 2022, with a second vaccination valid for 9 months
  • Valid for 12 months from the day of the 3rd vaccination

Recovered:

  • Separation notice is valid for 6 months
  • Medical evidence of a coronavirus infection
  • Valid for 6 months (no antibody detection valid!)


Exceptions:

  • Children under the age of 12 do not need proof
  • The „school ninja pass“ is valid for children from 13 to 16 years of age (not during holidays!)
  • No mask requirement for children under 6 years, for children from 6-12 years a mouth and nose protection is required, FFP2 mask requirement applies from 12 years

The curfew starts at 11 p.m.!

Special News: Book your vacation without any worries

Thanks to our special cancellation package "Klockerhaus Sorglospaket"

 

We will stay optimistic, everything will get better!

Because of the special circumstances we updated our cancellation policies in order for you to enjoy your summer- and winter vacation to the fullest. If you have to cancel or change your booking due to COVID, you can do so free of charge up to 7 days prior to your arrival.

Stay cautious and healthy and we already look forward to welcome you soon!

Your Czerny family and the whole Klockerhaus team

 

In the hotel are available

  • Wellness oasis with sauna
  • Saline vapour bath
  • Infrared cabin with colour light therapy
  • "Landhaus Sauna"
  • "Zirben Schwitzstube"
  • Whirlpool
  • Revitalising shower
  • Relax zone
  • Fitness centre
  • Solarium and massages (against a fee)
  • The Wellness area is nude zone! Minimum age for access, 16!
  • Passenger lift
  • Special equipment for wheelchair users
  • Table tennis room
  • children’s playroom with PlayStation
  • Free WLAN in the hotel and guesthouse Edelweiß

In Summer:

  • Natural swimming pond
  • Lounge chairs
  • Sun terrace
  • Children’s play area
  • Petting zoo

Surcharge for brief stay (1-3 nights):

€ 4,- per person/day


Pets:

€ 9,- per pet and day, excl. pet food - ONLY BY APPOINTMENT!

We would like to point out that dogs are allowed in the Zirbenstube - but they are not allowed in the Wasserfallstube. 

 


Regular guest discount:

For all our guests who already stayed 3x at our hotel, we offer a discount of 3%

 

Credit cards:

Mastercard, Eurocard, Visa, EC


Group tariffs:

on request


Arrival and departure:

Upon arrival you can move into the rooms or apartments from 2:00 p.m., even earlier when possible. On the departure date we request you vacate the rooms/apartments by 10:00 a.m..


Deposit:

For fixed bookings we charge a deposit of 20% of the booked arrangement.


Cancellation terms:

Unpleasant but nevertheless necessary:

  • Up until 3 months prior to the agreed date of arrival at the latest we charge no cancellation fee.

  • Up to 1 month prior to the agreed date of arrival at the latest we charge a cancellation fee of 40% of the entire arrangement.

  • Up to 1 week prior to the agreed arrival we charge a cancellation fee of 70% of the booked arrangement.

  • In the last week prior to the agreed date of arrival, for late arrival, for premature departure or for "no shows" we

    charge 90% of the entire arrangement price.

In order to avoid any unpleasant surprises we recommend you take out  a trip cancellation insurance – for more information please click on the following link >> http://hotel.europaeische.at/plus?AGN=05500427


We will be back for you from 25.05.2022!